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We have an exciting opportunity for a Service Manager to join Complex PBS Supported Living Services in Slough.

Reporting into the Registered Manager, the Service Manager will have responsibility for the Management of up to 8 Complex Supported Living placements' within the Active Care Group Complex PBS Supported Living Service, delivering high-quality, person-centred services.

You will be responsible for leading and managing the day-to-day service, managing the staff team and assessing & collaborating closely with the Registered Manager to ensure seamless running of the service.

What you'll be doing:

To work with the Registered Manager to ensure the correct application and monitoring of all relevant statutory legislation including the Health and Social Care Act, Mental Capacity Act, Health & Safety at Work Act, Care Quality Commission Regulations, Environmental Health and employment legislation.
To ensure that appropriate systems, processes and staff are in place to maintain safety and wellbeing for the people we support and to achieve the required CQC standards of care and optimise outcomes for each individual.
To support the Registered Manager to develop and maintain effective business relationships with potential referrers and commissioners to ensure the service remains at maximum occupancy levels.
Ensure that all referrals are assessed and reports are formulated and forwarded to the relevant commissioners in partnership with the Commercial Team. To carryout assessments of individuals as an autonomous practitioner, including those with complex presentations and to use clinical reasoning skills, knowledge of evidence based practice and expertise to determine appropriate treatment plans utilising specialist skills.
Direct the recruitment, supervision, and overall management of staff, ensuring a specially skilled PBS informed workforce that is adequate in number, diversity, qualification, and experience to meet the complex needs of the people we support.

A full list of role responsibilities can be found in the job description

What you'll have:

Will hold a formal qualification relevant to the field of Positive Behaviour Support and be able to demonstrate significant experience of working in a Positive Behaviour Support Leadership role.
In-depth knowledge of behavioural assessment, intervention strategies and PBS principles.
1 + years leadership experience of leading services specifically designed for individuals with complex needs, including experience leading complex PBS services.
Previous experience leading a team and management
Demonstrable experience of coaching and developing colleagues
Experience of working in a fast-paced environment

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

25 days plus bank holidays
Birthday off
Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
Active Reward App giving discounts and savings on your weekly shop
Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
A Nest Personal Pension account
Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
We recognise outstanding Active Behaviours via the Active Awards programme
Enhanced Sick & Maternity Pay benefits
Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Active Care Group

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Service Manager (Complex Behaviour)