Customer service analyst – 2-Month Contract
Location: Reading (Office-Based)
Start Date: Immediate
IR35 Status: Inside IR35 – via Umbrella
Pay Rate: £120

We are currently seeking Customer service analysts to join our client’s team based in Reading on a 2-month contract. These roles are fully office-based and require candidates who are proactive, highly organised, and confident using Excel.

Key Responsibilities:

Making numerous calls hourly collecting personal information from existing company contacts
Provide coordination and administrative support across the project
Maintain documentation, and ensure key milestones are met
Liaise with internal teams and external stakeholders to ensure consistent communication and alignment
Data storing through Excel and the ability to use other MS software

Key Requirements:

Proven experience in a Customer Service
Excellent organisational skills with strong attention to detail
Effective communication and stakeholder management skills
Proficiency with Microsoft Office tools (Excel, Outlook, PowerPoint)
Ability to prioritise tasks and work under pressure in a structured, deadline-driven environment
Available to start immediately and work full-time onsite in Reading

Contract Details:

Duration: 2 months
Inside IR35 – via umbrella company
Immediate start
Location: Office-based in Reading (5 days per week)

Global Technology Solutions Ltd

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Customer service analyst - Immediate Start