Position Summary
The Credit Representative on the Corporate team is responsible for the processing of customer credit applications in Martin Marietta’s HighRadius system, for contacting reference sources and for following-up for any necessary information needed to complete the credit application process. The Credit Representative will also have responsibilities for the timely completion of annual reviews on applicable accounts, and for assisting on challenges to prior credit decisions as needed.
Requirements
- Processing submitted customer credit applications from the various Martin Marietta Divisions in the HighRadius system.
- Making outbound calls to trade reference sources listed on the credit applications who have not returned the requested data in a timely manner.
- Assisting the various Division Credit teams with their annual credit reviews. This may involve direct customer contact seeking updated information and/or answers to specific questions on the customer’s history with Martin Marietta or regarding published information in applicable credit reports.
- As needed work with the various Division Credit Managers on challenges to previously decided credit applications (seeking additional customer information such as bank and trade reference information, etc.).
- Contacting Division sales personnel and leadership during application processing to enlist their assistance with various follow-up actions and to update them on the status of pending applications.
- Assisting the Director of Credit and/or the Division Credit Managers on various credit related projects.
Minimum Education and Experience
- Bachelor's Degree in Business, Finance, Economics, or a related discipline is preferred – comparable years of industry experience accepted.
- 5+ years in commercial collections and/or commercial credit.
- Previous commercial collections and/or credit industry experience in the construction industry or materials supply industry is preferred (customer service experience may also be acceptable).
Knowledge, Skills and Abilities
- Ability to self-direct and quickly respond to a work environment that requires managing a backlog of credit applications with changing priorities and managing that backlog within a turnaround time standard for submitted applications.
- A customer service mind-set for both internal and external customers along with strong attention to detail. Previous commercial collection experience will provide invaluable perspective throughout the application process.
- Strong professional communication, problem-solving, time-management and analytical skills.
- Proficiency in Microsoft Office including Outlook, Excel and Word.
- Prior experience in HighRadius and in JDE is preferred, but not required.
