E-Commerce Website Manager – French Website Are you an ambitious person working in e-commerce? You're striving to get into a Management role within an award-winning business that stands among the fastest growing in the midlands. Well, Vivactive Ltd has the role for you…The company's long-term aim is to become the biggest incontinence provider in Europe; here, you will have an opportunity to be part of it. Recognised as an award-winning company with outstanding people and an entrepreneurial environment, the ideal candidate will enjoy the buzz of being part of a market-leading business with exceptional people. As the eCommerce Manager for our French website, you will be responsible for the website P&L, with the main focus on maximising conversion to lead and online sales and ensuring the website’s smooth operation. To do this you will work with a range of Vivactive departments; Marketing, Tech and Logistics to ensure our roll out into the French Incontience Market is a tremendous success.
Can you: • Manage online trading initiatives and end to end ecommerce operation• Work closely with the Marketing Manager to deliver the digital elements of marketing campaigns and promotions• Work closely with our Tech Manager to get a UX/UI to best suit our customers journeys that is fast, secure and easy to use• Work closely with our Tech department to oversee design• Monitor web stats and generate reports on digital performance• Manage online trading initiatives and end to end ecommerce operation• Manage the day-to-day maintenance and administration of the UK & Ireland websites• Align the website with the organization's brand, strategy and standards.• Assist with social media campaigns.• Manage landing pages, news/blog posts, articles, images, videos and product specific webpages.• Respond to security and website performance issues.
What we expect in return:• The ability to understand the needs of our French customers• A competent grasp of the French language, being a French national would be advantageous• A commercial eye to identify gaps in the range and identify new market opportunities• Excellent verbal and written communication skills, with confidence in presenting at all levels• The ability to analyse data and make quick commercial decisions based on information available• Be a confident negotiator and able to develop professional relationships• Have the ability to translate content from English to French (product descriptions, images, banners, emails).• Work with customer service to deliver the best possible customer experience by actively listening, understanding customer needs and concerns, and using feedback to improve—while also being ready to step in and provide cover when needed to keep things running smoothly. • Manage external marketing campaigns with multiple different partners
BenefitsWhat's in it for you? Please take the time to read our extensive list of benefits below: • A chance to build and grow a department in a rapidly expanding/award-winning company • Market-leading annual leave starting at 23 days plus 8 bank holidays (31 days in total), which grows with the length of service • Your birthday off, so you always enjoy your birthday! • External training courses, we'll pay for your CIPS, Management Courses etc. • Awards and Recognition Schemes; delivering above and beyond never goes unnoticed • Free Onsite Parking • Complimentary tea, coffee, chilled water and soft drinks • Pension Scheme • Free Summer BBQ • We care about our employee's mental and physical health with well-being practices embedded in the company• An environmentally conscious company
Work in a fun and lively environment in an up and coming business! You will be a crucial member of the Vivactive team and report to the Managing Director. This is an incredible opportunity for an outstanding person; if you believe this is YOU, don't hesitate to apply now.
