The Affordability & Vulnerability (A&V) team at E.ON Next focuses on supporting vulnerable customers by ensuring they receive tailored outcomes and championing their needs. This role, reporting to the Head of A&V, is responsible for developing and delivering the A&V partnerships strategy, which involves establishing partnerships with charities and other organizations to help customers manage their energy accounts. The position requires collaboration across teams to create innovative solutions, optimize funding, and meet the needs of vulnerable customers. The ideal candidate will have experience managing external suppliers, a passion for outstanding customer service, an understanding of new technologies, and the ability to effectively manage key stakeholders while developing strategic plans.

Here's a taste of what you'll be doing

Develop and deliver A&V Partnerships Strategy including:
Identification and engagement of potential partners
Development of partnership agreements
Accountability for donation strategy
Monitoring and evaluation of partnership effectiveness
Collaborate across E.ON to coordinate approaches for innovative customer support solutions.
Optimise existing funding sources and identify new funding opportunities.
Understand and leverage opportunities provided by new technologies.
Produce strategic plans for A&V partnerships and innovation.
Work with external suppliers and partners to deliver outstanding customer experience and outcomes.

Are we the perfect match?

You should have experience of working with external suppliers and partners and be confident in liaising with a range of stakeholders, including at senior level.

It would be great if you had

Experience in the energy market
Experience of partnerships relating to affordability and vulnerability

Here's what else you need to know

Role may close earlier due to high applications.
Competitive salary.
Location - Nottingham - E.ON Next office, Trinity House, 2 Burton St, Nottingham NG1 4BX, Leicester - Granite House, Watermead Business Park, Syston, LE7 1PF, Bolton - E.ON Next, Aspinall House, Aspinall Cl, Horwich, Bolton BL6 6QQ with travel to our other sites when required.
Working environment: Flexible hybrid working - a blend of in the office and home working.
26 days holiday plus bank holidays each year - this includes a guaranteed day off for your birthday if you want it.
Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years).
Excellent parental leave allowance.
The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year.
We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.
For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.

We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.

We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.

E.ON Next jobs

Affordability & Vulnerability Partnerships Development Lead

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