IT Support Engineer – Leeds / Hybrid - West Yorkshire £26k - £30k + up to 20% bonus | 35-hour week | Excellent benefits A successful and growing organisation is looking for an experienced IT Support Engineer to join their friendly support team. You’ll provide remote, email, and in-person support to a wide user base, working with a range of technologies. The role: IT Support Engineer
- Provide 2nd line support for hardware, software, and mobile devices
- Manage service desk tickets and deliver routine maintenance
- Contribute to a variety of IT projects
- Hybrid role – mostly remote, with travel to Leeds as needed
What we’re looking for:
- Proven IT support experience (2nd line)
- Strong knowledge of Office 365, Windows 10/11, Active Directory
- Experience with Intune, PowerShell, Fresh Service, Entra ID – desirable
- Excellent communication and problem-solving skills
The package:
- 35-hour week
- Up to 30 days holiday + bank holidays (option to buy/sell 5 more)
- 6% employer pension contribution
- Flexible & hybrid working
- Personal development opportunities
This is a great opportunity to join a company known for its flexibility, inclusive culture, and continued growth. If you are an IT Support engineer looking for a new challenge in fast paced environment, please get in touch. Keywords; IT Support Engineer, IT Support Analyst, Leeds, West Yorkshire, Office 365, Windows 10/11, Active DirectoryApply now – interviews are virtual and will involve a short technical task. Contact: Millie Ellis Erin Associates welcomes applicants of all backgrounds. Please let us know if you need adjustments during the recruitment process.