Brandeis University Undergraduate Admissions is accepting applications for the position of Associate Director of Admissions Systems and CRM Solutions. The Associate Director will work closely with the Executive Director to implement technology solutions in pursuit of the recruitment, selection, and enrollment of first-year and transfer students. This person will serve as a member of the senior admissions team and support the overall execution of strategic departmental and institutional enrollment goals.
Key Responsibilities:
Database Management and CRM Optimization (40%)
Serve as the primary database systems administrator for the undergraduate instance of the Slate CRM, leveraging Slate to help meet business needs.
Provide technical support, training, and expertise for Slate forms, application processing, electronic communication functions, portals, event management, admissions reader configuration, and other technical workflows.
Develop, modify, and maintain queries and reports in Slate to enable admissions staff to efficiently perform their responsibilities.
Workflow and Systems Administration (30%)
Manage and coordinate work plans of two FTE who are responsible for significant components of the application life-cycle and supporting roles on various admissions projects.
Conduct functional system testing of new or modified business systems, ensuring that they function as intending while meeting desired business requirements.
Perform ongoing maintenance, enhancements, and configurations to ensure reliable workflows within the CRM environment.
Business Needs Analysis and Technology Leadership (15%)
Anticipate and forecast business needs, providing leadership in technology and systems management; recommend and implement solutions using Slate and other software tools.
Maintain documentation for admissions systems, ensuring consistent and effective use of tools and technology.
Cross-Unit Collaboration and Systems Integration (15%)
Configure and maintain recurring and ad-hoc data loads and file transfers into Slate from third-party vendors and between Slate, PowerFAIDS, and Workday.
Collaborate with admissions and financial aid teams to create seamless connections between systems and improve the prospective student experience.
Serve as the primary liaison to ITS and other campus offices for admissions technology and data needs.
Education & Work Experience:
B.A./B.S. required. Master’s degree preferred.
Minimum of 5 years’ relevant professional experience.
Management experience preferred.
What you need to succeed:
Experience with Slate, including queries, reports, configurable joins, advanced form building, liquid markup, workflows, portals, user permissions, and data imports.
Demonstrated knowledge of relational database management. SQL and HTML/CSS required. Experience with JavaScript and XML preferred.
Strong MS Excel skills.
You must submit a cover letter with your application for consideration. You should upload the letter with your resume; there is not a separate prompt for a cover letter in the candidate application system.
Equal Opportunity Statement
Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class")
